Metro East Web Academy is seeking talented individuals from diverse backgrounds and experiences, with commitment to racial equity, to act as Student Success support staff. This will include strong organizational skills, being self-motivated and driven, outreach skills, confidence in communication skills, technologically savvy, and a focus on inclusion and support for all. 

Job Title: Student Success Team Member - TEMPORARY

JOB GROUP: Classified Staff

LOCATION: Gresham, OR. Hybrid - Weekly on campus duties required

TERM: January 2026 - May 15, 2026

Responsibilities/Duties: Student Success Team Member

• Assist and support guardians in creating a healthy and productive learning environment at home for their student(s)
• Provide tutoring and academic support to students on campus and through Zoom
• Establish proactive communication with, and service to, each student and their guardian/learning coach
• Be accessible and available to communication from co-workers and students/families during all school hours
• Lead orientation for new students and families at MEWA
• Report and interpret student progress to accountable parties of the student
• Communicate, collaborate, and consult with appropriate support personnel i.e. teachers, counselors and administration
• Collaborate with administrators and/or appropriate school personnel concerning student progress, behavior, and attendance
• Maintain appropriate data for the student and convey that data to necessary personnel
• Ensure school information is being accessed by each parent
• Evaluate and improve the orientation process
• Manage a variety of tasks, prioritize and problem solve
• Work independently and responsibly
• Adhere to school regulations and policies
• Respond appropriately to concerns initiated by guardians/learning coaches/student’s teachers
• Provide and maintain accurate records and information for every interaction
• Attend and participate in department/program, building, and guardian conference meetings as scheduled
• Notify supervisor immediately regarding safety related problems and/or concerns
• Approach problems and interactions through an investigative lens, be detail oriented and prepared, before taking action

Minimum Expectations: The candidate will demonstrate experience with the following skills, or a willingness to learn the following duties and responsibilities. 

• Knowledge of the physical, emotional, and social needs of families

• Demonstrate experiences that align with job description

• Ability to perform the physical duties of the position including reaching and lifting up to 40 pounds. 

• Demonstrated ability to maintain appropriate levels of confidentiality regarding students, guardians, and staff

• Independently perform job duties

• Maintain professional atmosphere

• Ability to pass criminal background check, possess Oregon driver’s license

• Maintain First Aid/CPR and Medication/Bloodborne Pathogens Certifications

Education: 

•  High School diploma or equivalent.