Metro East Web Academy Mission

Redefining normal: Breaking through barriers in education

Job Title: Front Desk Secretary

Start: January 27, 2025

Rate of Pay: $25.17/hr, Full Time

211 day agreement/year

REQUIRED QUALIFICATIONS:

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Relevant work experience in education, business, or a related field. An associate’s degree in a related field may be considered in lieu of work experience."
2. Professional experience in a K-12 educational setting, especially working with online, at-risk, or early college students.
3. Strong verbal and written communication skills that adapt to the needs of diverse audiences, including parents and students.
4. Ability to effectively communicate with parents, students, and staff using traditional and contemporary technological means.
5. Ability to foster and encourage positive interactions and relationships with students and families/guardians.
6. Understand and implement trauma informed best practices.
7. Understand skills/strategies for meeting the diverse needs of students and utilize them effectively.
8. Demonstrated ability to maintain professionalism, punctuality, and a collaborative attitude.
9. Strong attention to detail and ability to follow multi-step procedures accurately.
10. Ability to read and comprehend instructions, correspondence, and memos. Ability to write simple correspondence and routine reports. Ability to present information and respond to questions from administrators, teachers, students, parents, and secretaries. Ability to communicate using correct grammar. Ability to communicate clearly and concisely in both oral and written form.
11. Comfortable with learning new computer and database systems as necessary for student information management. 
12. Displays initiative to see both current and future problems or needs and to respond accordingly. Actively seeks to improve systems for efficiency and effectiveness. 
13. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to apply common sense understanding to carry out detailed written and/or oral instructions.

 PREFERRED QUALIFICATIONS:

1. Bilingual ability in either Spanish or Russian is highly desirable. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Makes and receives telephone calls, takes messages, and routes calls.
• Responds to inquiries from students, teachers, and parents.
• Buzz visitors in, greet visitors and issue visitor badges.
• Compiles and submits a variety of daily, weekly, monthly, and year-end reports as required.
• Types, prepares, distributes, and files records, reports, and correspondence as requested.
• Operates standard office equipment, e.g., computer (data entry), telephone, calculator, and copy/fax machines.
• Maintains regular attendance.
• Maintains asset management system: Tracks assets, checks out computers, books and other equipment, sends invoices, follows up with phone calls to collect equipment.
• Support other departments by tracking down documents and scheduling appointments and meetings.
• Follow school policies and standard practices, while working collaboratively with teachers and families.
• Manage inventory, purchasing, tracking, and distribution of student materials.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

1. May occasionally supervise students.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to lift and pull or push articles up to 50 pounds. He/she sits most of the time but must walk frequently and, at times, stand.

The employee is required to reach with his/her hands and continuously to repeat the same hand, arm, or finger motion many times as in typing. Manual and finger dexterity are essential to the job. He/she is constantly working to meet deadlines with severe time restraints. He/she must see and read fine print such as typed or handwritten materials and have good depth perception (fine muscle control). The employee must, also, be able to hear conversation in a noisy environment and to communicate clearly and concisely through speech.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is acceptable to this environment. The noise level can vary depending upon the daily activity but will still remain within the acceptable noise level range. He/she is frequently exposed to infection (germs, bacteria, viruses). The employee continuously interacts with the public, staff, and students. The employee must frequently meet multiple demands from several people. The work environment includes inside and outside areas. The employee is exposed to CRT’s. The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. The individuals currently holding this position perform additional duties and additional duties may be assigned.

**The Metro East Web Academy strives to create an inclusive environment that welcomes and values the diversity of our staff and students. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity. 

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description.  We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We would encourage you to apply, even if you don't believe you meet every one of our qualifications described.  If you are unsure whether you meet the qualifications of this position, or how this would be determined, please feel free to contact MEWA Administration to discuss your application.  Preference will be given to those applicants with work or lived experience with culturally, linguistically and racially diverse communities.